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Terms and Conditions

The basic rules for using the site and for working together through the online coaching services of Andrei Razvan Coaching.

Professional identification

PUFULETE ANDREI RAZVAN PFA provides the online coaching services presented on this website.

The official identification, invoicing, and contact details are displayed on this page and across the rest of the site.

Before the final publication, all administrative fields should be verified against the real legal data of the business.

Role of the website

The site serves as a presentation, information, and contact request channel for the online services offered.

Submitting a form, an email, or a WhatsApp message does not automatically bind the coach to accept the collaboration and does not guarantee availability in coaching.

How the collaboration starts

The collaboration is agreed directly based on conversations carried out by email, WhatsApp, the contact form, or other agreed channels.

The essential terms of the collaboration, including the type of service, duration, price, payment method, and starting date, must be clearly confirmed by both parties.

If the request is not compatible with the services offered or with the coach's availability, the collaboration may be declined.

Services offered

Depending on the selected package, the services may include a training plan, nutrition plan, monitoring, adjustments, online feedback, message support, and other elements communicated directly to the client.

The services are exclusively online and educational in nature. They do not represent medical diagnosis, medical treatment, or clinical consultation.

Pricing, invoicing, and payment

Prices may be communicated directly after evaluating the goal and the type of collaboration requested.

Payment may be made through the methods communicated by the coach. The service may start only after the collaboration is confirmed and, where applicable, after payment is confirmed.

Invoices are issued based on the data provided by the client, and the client is responsible for its accuracy.

Duration, renewal, and termination

The duration of the collaboration depends on the selected package or the direct agreement between the parties.

Recurring packages continue under the terms communicated to the client until cancellation or until the collaboration ends.

The coach may end the collaboration if the client provides false information, behaves abusively, or requests things outside the agreed service.

Withdrawal and cancellation

Where consumer legislation applies to the specific situation, the client receives the relevant pre-contractual information before payment or before the effective start of the service.

If the client requests that the service start before any applicable withdrawal period expires, the coach may request explicit confirmation.

Cancellation, postponement, or restarting of the collaboration is reviewed case by case depending on the execution stage of the service.

Client obligations

The client must provide complete and accurate information about health status, experience, goal, and any restrictions.

The client should consult a doctor or competent specialist before starting the program if they have medical conditions, symptoms, injuries, or other known risks.

Personalized materials are for personal use only and may not be distributed, resold, or published without written consent.

Intellectual property and liability

The texts, materials, plans, documents, and working structures provided to the client remain protected by copyright and other applicable rights.

Results depend on many individual factors, including consistency, execution, medical history, sleep, stress, nutrition, and the information provided by the client.

The coach is not liable for consequences resulting from incomplete, incorrect, or non-compliant use of the recommendations received.

Complaints and dispute resolution

For any concern or complaint, the client is encouraged to contact the coach first using the contact details shown on the site in order to seek an amicable solution.

Consumers may also use national or European alternative dispute resolution mechanisms where applicable.

Legal contact

andreirazvan.fit@gmail.com