Terms and Conditions
The basic rules for using the site and for working together through the online coaching services of Andrei Razvan Coaching.
Business identification
- Legal entity
- PUFULETE ANDREI RAZVAN PFA
- Registered address
- Bucuresti, Sector 3, Bulevardul 1 Decembrie 1918, nr. 29D
- Trade register no.
- F40/4573/20.06.2023
- Tax ID (CUI)
- 48357203
- Phone
- +40 773 595 228
Professional identification
PUFULETE ANDREI RAZVAN PFA provides the online coaching services presented on this website.
The official identification, invoicing, and contact details are displayed on this page and across the rest of the site.
The identification details remain permanently available on this page for consultation.
Role of the website
The site serves as a presentation, information, and contact request channel for the online services offered.
Submitting a form, an email, or a WhatsApp message does not automatically bind the coach to accept the collaboration and does not guarantee availability in coaching.
How the collaboration starts
The collaboration is agreed directly based on conversations carried out by email, WhatsApp, the contact form, or other agreed channels.
The website does not accept payment and does not automatically conclude a contract. After the private discussion, the essential terms, including the type of service, duration, price, payment, starting date, and any renewal or termination terms, are communicated and confirmed in writing by both parties.
If the request is not compatible with the services offered or with the coach's availability, the collaboration may be declined.
Services offered
Depending on the selected package, the services may include a training plan, nutrition plan, monitoring, adjustments, online feedback, message support, and other elements communicated directly to the client.
The services are exclusively online and educational in nature. They do not represent medical diagnosis, medical treatment, or clinical consultation.
Pricing, invoicing, and payment
Prices and payment methods are communicated directly after evaluating the goal and the type of collaboration requested, during a private discussion.
The service may start only after the terms have been communicated and confirmed in writing and, where applicable, after payment is confirmed.
Invoices are issued based on the data provided by the client, and the client is responsible for its accuracy.
Duration, renewal, and termination
The duration of the collaboration depends on the selected package or the direct agreement between the parties.
Any renewal or continuation of the collaboration applies only under terms communicated and confirmed in writing with the client.
The coach may end the collaboration if the client provides false information, behaves abusively, or requests things outside the agreed service.
Withdrawal and cancellation
Where consumer legislation applies to the specific situation, the client receives the relevant pre-contractual information before payment or before the effective start of the service.
If the client requests that the service start before any applicable withdrawal period expires, the coach may request explicit confirmation.
Cancellation, postponement, or restarting of the collaboration is reviewed case by case depending on the execution stage of the service.
Client obligations
The client must provide complete and accurate information about health status, experience, goal, and any restrictions.
The client should consult a doctor or competent specialist before starting the program if they have medical conditions, symptoms, injuries, or other known risks.
Personalized materials are for personal use only and may not be distributed, resold, or published without written consent.
Intellectual property and liability
The texts, materials, plans, documents, and working structures provided to the client remain protected by copyright and other applicable rights.
Results depend on many individual factors, including consistency, execution, medical history, sleep, stress, nutrition, and the information provided by the client.
The coach is not liable for consequences resulting from incomplete, incorrect, or non-compliant use of the recommendations received.
Complaints and dispute resolution
For any concern or complaint, the client is encouraged to contact the coach first using the contact details shown on the site in order to seek an amicable solution.
Consumers may also use national or European alternative dispute resolution mechanisms where applicable.